January 2016

I have learned to take a pause.

George, the CFO of a multi-billion dollar business, says this to me last week. George is strategy-smart, results-driven, supremely successful. George has also been accused of losing his temper with folks and pushing too hard.

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Every aspect of work flows better when our relationships work. Let’s make this the year of elevated business relationships!

Classic wisdom is that if we desire stronger relationships, we need to spend more time with folks. If you don’t have more time to spend, use language that accelerates connection. This works best in person. It works equally well on the phone, in writing.

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