January 2018

impatience, frustration

Patience can be hard.

My mom turned 93 a few days ago. I was reminded of this all of last year after mom had her stroke, and I was suddenly thrust into taking care of every single aspect of her life. I was reminded of it the year I lived on the tiny island of Tobago, a place where time comes to a halt and nothing ever seems to happen. I am reminded of it 

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productivity

I arrived at Navision, a Danish technology firm that specialized in CRM (Customer Relations Management), the week after a Senior VP from Microsoft had shown up for a visit. The year was 2002. Navision had just been acquired by Microsoft. The work force at Navision was overwhelmingly enthusiastic about joining this US giant. There was much good will toward Microsoft. Until Mister SVP gave a speech.

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open space

It’s called Open Space Technology.

Don’t let the name fool you. Open Space is not a new app or a fresh software solution. It’s a conversational framework that has been around for over 30 years. Created by Harrison Owen, a former associate pastor, peace worker and organizational development consultant, Open Space dismantles organizational silos and rigid 

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trust
connecting the dots