On Tuesday afternoon Starbucks will close its 8000 stores in the US to conduct a 4-hour unconscious bias training for its employees.
I have watched the public discourse in response to this training with a sort of incredulous amazement. On social media. In major news publications like The Atlantic and The Washington Post. I am startled by the undercurrent of cynicism. 4 hours won’t make a difference. It’s corporate damage control. You don’t change anyone or anything in 4 hours. What if they don’t get it right?
Come on, people. Really? Any conversation that starts to move the unconscious into consciousness is worth having. Period. No matter how quick or how long it is.