It sounds a bit clinical, I know. But it’s a game-changer in how we conduct a business conversation.
Our talk ratio.
It quantifies how much you or I talk, how much the other person talks in a conversation. Forget about the substance of the conversation, for a moment (mind you, I believe in substance!!!). Let’s keep it basic. In a conversation, what percentage of the time do you talk, what percentage of the time does the other person talk?
If you have an 80/20 ratio, you likely talk too much.
If you have a 20/80 ratio, you likely talk too little.
But it depends entirely on the other person and the situation! you protest. It does – but not quite as much as you think!